Last Updated: November 20, 2024
At Confluence Partners, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

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In Brief: We collect only the information necessary to provide our strategic advisory services and communicate with you effectively. We do not sell your personal information to third parties, and we implement appropriate security measures to protect your data.

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1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you:

Contact Us: Name, email address, phone number, company name, and any other information you choose to include in your inquiry

Subscribe to Communications: Email address and communication preferences

Engage Our Services: Business information, project details, and other data necessary to deliver our advisory services

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Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

Usage Data: Pages visited, time spent on pages, links clicked, and other navigation information

Device Information: Browser type, operating system, IP address, and device identifiers

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website performance

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2. How We Use Your Information
We use the information we collect for the following purposes:

Providing Services: To deliver our strategic advisory services, respond to inquiries, and schedule consultations
Communication: To send you relevant information about our services, industry insights, and thought leadership content
Website Improvement: To analyze how visitors use our website and improve functionality and user experience
Business Operations: To maintain records, conduct internal analysis, and ensure quality of service delivery
Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or serving our clients (e.g., email service providers, analytics providers), subject to confidentiality obligations
Professional Advisors: With legal, accounting, or other professional advisors when necessary for business operations
Legal Requirements: When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or the rights of others
Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections

4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure server infrastructure and encrypted data transmission
Access controls limiting information access to authorized personnel only
Regular security assessments and updates
Confidentiality agreements with employees and service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance
Provide relevant content and communications

You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Third-Party Analytics
We may use third-party analytics services (such as Google Analytics) to help us understand website usage. These services may collect information about your use of our website and other websites. You can learn more about how Google uses data at www.google.com/policies/privacy/partners.

6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal obligations
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your information in a structured, commonly used format
Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

The nature and sensitivity of the information
Our ongoing relationship with you
Legal, regulatory, and contractual obligations
Legitimate business purposes

8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy.

9. Children's Privacy
Our services are designed for business professionals and organizations. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending email notification to registered users (for significant changes)

Your continued use of our website or services after changes become effective constitutes acceptance of the revised Privacy Policy.

12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect, use, and disclose
Right to request deletion of personal information
Right to opt-out of the sale of personal information (note: we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

13. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

You also have the right to lodge a complaint with your local data protection authority.

Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Confluence Partners
Email: info@confluencepartners.io

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

Questions or Concerns? We take your privacy seriously. If you have any questions about how we handle your information or wish to exercise your privacy rights, please don't hesitate to reach out to us.